If you are interested in bargaining in China, this article is for you. The bargaining tips here work, but require a little perseverance. Some people are not comfortable negotiating with vendors and would rather spend their energy taking in the sights — if this is you, move on to another article.
Having said that, below are some Chinese bargaining and negotiating techniques that will most likely save you at least 30-50% on all your purchases in China. This is all from first-hand experience.
There are four types of shoppers in the eyes of a store owner:
- A local, who speaks the local dialect (gets the best deal).
- A Chinese person from a different city who speaks a different dialect. For example, someone from Beijing visiting Tibet.
- A foreigner who lives in China and who can speak fluent Chinese.
- A tourist with little or no Chinese skill (gets the worst deal).
As in most countries, tourists pay a premium on goods. The difference in China is that that price fluctuates from person to person based on their appearance, handle of the Chinese language, their accent, sex, skin color, willingness to not be in a hurry, etc.
Most tourists do not feel comfortable bargaining for a variety of reasons:
- They feel uncomfortable lowering the price when it is already cheap.
- There is a communication barrier.
- They easily get embarrassed, or care about what others think about the fact that they are bargaining over something.
- They don’t know the actual value, or don’t know what they should offer.
When you Can Bargain, When you Cannot Bargain
- Rule of thumb: Street vendors, family-owned stores (“mom-and-pop”) or small businesses = you can bargain. Large malls, corporate chains = no bargaining.
- Bargain on material items only (gift items, clothing, jade, etc).
- Sometimes at “mom-and-pop” stores you’ll see signs that say “All prices final” or “No bargain!” — disregard these signs, they mean nothing and are only meant to trick the unknowing.
- Never bargain on food at a restaurant or on the street.
- You cannot negotiate prices on automobiles in China. You’ll be hard pressed to have them throw in free floor mats.
Before you Buy, Follow These Steps
You must learn to take the personal connection out of a purchase. There is no emotion involved. You are not helping them out by buying something, they are not poor, and you should try to not feel embarrassed about anything. Here are some tips to help you before you buy something.
- Compare prices at different stores. Keep a mental note of the price quotes. This will help you in two ways, 1) you will know the average price quote they give for tourists, and 2) you can use this as leverage when you are negotiating (example, “The guy up the street is selling it for half that price!”)
- Express no emotion. If you show excitement or smile and the shop owner sees you, you lost your negotiating power. Things like calling your husband over to come look at something, or saying, “Oh honey, it’s so beautiful, she’s going to just love it!” are key indications to the shop owners that you will pay the maximum price. They will take a much harder stance when negotiating prices.
- Express apathy. Again, use your poker face. Show disinterest for even being at this person’s store. If they show you something, shrug it off like they are wasting your time.
- Point out flaws. And there will be some, so look closely. Point out the flaws right away — a frayed edge, a knick in the wood, bad color in the jade, an uneven design, a crack. Be sure to point it out with your finger and say, “Ni kan! Ni kan!” (kan pronounced like the French film festival Cannes with a soft “a”) which means “Look! Look!”.
- “Too expensive!” If the store owner mentions any price, learn this phrase: “Tai gui le!” (pron. “tie-gway-la”) which means, “It’s too expensive!” Say it with gusto, in the same way you would respond if someone cut you off in traffic and keep a serious face.
- Never fear. The store owner may start to tell you how cheap you are being or may give you disgruntled looks, or may even joke with other people about how “xiao qi” (cheap) you are being. This is part of the process. Don’t falter. They still want your business.
- You get one shot. If you leave the store and come back, you have no negotiating power the second time around. The store owner knows you want something and knows you have already compared prices.
How to Negotiating Prices in China
So you found something you want to get. Here is a step-by-step way to negotiate:
- Cut the price by 75% — if they say 200 RMB, you say 50 or 60 RMB.
- One of two things will happen: 1) They will say, “Okay”. If they say okay, you bid way too high and you should just accept the transaction and pay up. Or, 2) They will yell “Bu mai!” (I’m not going to sell it that cheap) and wave you off with the back of their hand. If this happens, walk away.
- As you are walking, wait for their second or third offer, take note of how fast they reduce the price. If they make no offer as you are walking away, you bid way too low. (If luck isn’t on your side and different vendors are not making counter-offers, change the initial price to 60-50% off instead of 75%.)
- If they do making counter offers, it should be much closer to the 75% percent off price.
- Walk back and buy it.
- Pay with exact change, or give them a bill that is close to what you are paying. In other words, do not hand a hundred for something that costs 5 RMB. The oldest trick in the book is for them to swap out the 100 with a 50 and they will insist that you only gave them 50. If this happens there is nothing you can do and you will not get your money back.